Setting Up Your Account
Confirmation/booking number required to set up an account. Booking number(s) will be sent by email to the guest who made the reservation and has paid in full by August 31. (If you have not received your booking number by September 1, please contact firstname.lastname@example.org).
- Visit the Disney Cruise Line website.
- Click on “My Disney Cruise” on the menu bar at the top right of the page.
- You will be directed to a “Sign In” page. If you already have set up a Disney Cruise Line account, sign in. Otherwise, select “Create Account.”
- Fill in the required information and click “Create Account.”
- After creating your account, you will be taken to the “My Cruise Reservations” page. Click on the “Add Reservation” button.
- On the following page, you will be prompted to enter a cruise confirmation number we will provide via email, along with Date of Birth. Once you have entered that, click on the “Link” button near the bottom of the page.
Upon completing step 6, you will be able to view your cruise account on the “My Cruise Reservations” page. This page can be accessed at any time by clicking on “My Disney Cruise” on the menu bar at the top right of the Disney Cruise Line website.
NOTE: Verify that the names on the reservation on Disney’s website are correct. The name on the reservation must match the legal name as it appears on passport or travel documents of each guest. If it does not they should send an email to email@example.com with the necessary updates.
Adding Port Adventures
Once you have set up your cruise account, you may book Port Adventures as follows:
- In the “My Cruise Reservations” page, click on “Book Now” by the “Activities” heading.
- This will take you to an overview of each day of the cruise. You may view or add Port Adventures for Day 2 (Tuesday, Nov. 14) at Nassau and Day 3 (Wednesday, Nov. 15) at Castaway Cay. Port Adventures are not available any other days during the cruise. To add a Port Adventure, select “View or Add activities” under the day you wish to book.
- Select the Port Adventures icon on the following page.
- Check the boxes next to the Port Adventure(s) of your choice, selecting the individuals in your party who will participate. Click the “Check Availability” button.
- Choose a time for your Port Adventure, then click “Save to Cart.”
- Double-check your “Activity Cart” on the right side of the page to make sure the Port Adventure(s) you selected is correct. Click the “Confirm Activities” button to finalize.
After finalizing your Port Adventure(s), you will arrive at a confirmation page. You can return to the overview of each cruise day by clicking on the “Add More Activities” button. Remember, you can always return to your “My Cruise Reservations” homepage by clicking on the “My Disney Cruise” link in the top menu bar.
For a full list of Port Adventures, follow this link.
Cruise Terminal Transportation, Flights and Hotel Reservations
Guests booking transfers to and from Port Canaveral through Disney must complete the attached form and send it to firstname.lastname@example.org, where it will then be processed by Disney Cruise Line. Transfers cost $70.00 per person (round trip) or $35.00 per person (one direction) and will be charged to the guests’ onboard account.
To download the Disney Transfer Form, click here.
For more information about the Disney transfer process, click here.
Guests wishing to make flight arrangements through Disney can contact Disney directly at 866-325-2863.
Guests wishing to make hotel reservations through Disney should send their requests via email to email@example.com.
IMPORTANT: Authorization Forms for Minors 18 and Under Traveling with Adults Other than Legal Guardian
The following two forms must be completed for minors under age 18 traveling without their parent or legal guardian in order to sail aboard the ship and to go ashore at any port of call.
Minor Authorization Form – must be presented along with all other required documentation (i.e. passport or other allowed travel documents, etc.) when checking in for the cruise.
Minor Ashore Form – to be returned to the Guest Services Desk, located on Deck 3 Midship.
Travel Documents Needed
Proper travel documentation is required at embarkation and throughout the cruise for all guests. Even though a guest has completed the cruise line’s online registration, it is still the guest’s responsibility to present the required travel documents at the time of embarkation. Any guest without proper documents will not be allowed to board the vessel and no refund of the cruise fare will be issued. Disney Cruise Line, Focus on the Family and its agents/affiliates assume no responsibility for advising guests of proper travel documentation.
Disney highly recommends all guests travel with a government-issued passport that is valid for at least 6 months following the return of the cruise. Although a passport is not required for U.S. citizens taking cruises that begin and end in the same US port, travelling with a passport may help to expedite your Customs and Border Protection (CBP) clearance upon return to the US. Additionally, passports are required in the event you need to fly from the U.S. to a foreign port should you miss your scheduled port of embarkation or need to fly back to the US for emergency reasons.
You may also use a valid U.S. Passport Card as proof of citizenship – this option can be more convenient and less expensive than a passport book, and will allow entry into the United States at land border crossings or sea ports-of-entry from Canada, Mexico, the Caribbean, and Bermuda. However, it cannot be used for international travel by air.
For more information about travel documents for your cruise, please follow this link.
Disney Cruise Line requests that you provide your passport number after you receive your Booking ID# – 3 to 4 weeks before sailing. Simply add the details to the Guest Information Form found in Disney Cruise Line’s “My Online Check-In”.
Non-Custodial Adults traveling with minor children
If you are traveling with minor children (under 18), and you are not their legal guardian, two authorization forms must be filled out in order for them board the ship, and to disembark at ports of call. Access forms: Minor Authorization Form and Minor Ashore Form
Guests with Disabilities, Special Needs, Equipment or Special Requests
Guest with disabilities, special needs, equipment or special requests (medical and dietary) should review the available information Disney’s website at https://disneycruise.disney.go.com/guest-services/guests-with-disabilities/, complete a Request Special Services Form at https://disneycruise.disney.go.com/special-services-information-form/ and contact the Disney Cruise Line Special Services team at 407-566-3202
Arrange for the Celebration of A Special Occasion
We recommend you let us know about your special occasion—such as an anniversary, birthday or honeymoon—at least 3 weeks prior to sailing so we can make arrangements for your celebration in one of the dining rooms. Please contact us with your request at firstname.lastname@example.org
The Disney Dream also offers a variety of flowers, chocolates and more that can be delivered to your stateroom, as well as special themed packages, such as the “Family Reunion.” Browse the complete selection of In-Room Gifts and Amenities available for your cruise itinerary. Please note that orders must be received at least 48 hours prior to departure.
Disney Cruise Line Navigator Mobile App
Are you ready to chart a course for fun? Download the complimentary Disney Cruise Line Navigator app on your smartphone. It allows you to navigate all there is to see and do onboard, plus check out helpful deck plans and other great tips. All the Focus on the Family activities and events will be included here. You won’t want to miss out!
Download the app before you leave home to avoid incurring unexpected access or roaming fees. Onboard Wi-Fi is free for Navigator app use only.
In addition, a printed Personal Navigator Newsletter will be delivered to your stateroom each day.
Get detailed information and instructions on how to download the app here.
Packing List for Bahamian Cruises
Dress comfortably for vacation—plus bring the appropriate attire for such activities as dinners and Port Adventures.
Embarkation Day Basics
Pack these items in a day bag to keep with you, as your luggage may not arrive at your stateroom until a few hours after boarding:
Medications (in their original containers)
Passport and travel documentation
Camera and accessories (batteries, memory card, etc.)
Extra prescription glasses or contact lenses
Sunscreen or hat
Attire and Accessories
Here is our suggested list of things to pack in your luggage:
Dinner attire (see below)
Swim diapers for baby
Sandals or sneakers (rubber-soled shoes for Port Adventures)
In winter, you may also want to bring:
Sweater or other layering pieces
Disney Cruise Line ships feature an array of diverse dining experiences, from casual to upscale. Be sure to follow the dress code for your restaurant:
Main Dining – Dining attire is cruise casual in all 3 main dining restaurants, meaning no swimwear or tank tops. Guests often like to dress up, but this is optional.
Adult Exclusive Dining at Palo and Remy – To preserve the elegant ambiance of these restaurants, you are asked to adhere to a dress code when dining at Palo or at Remy. We recommend dress pants or slacks and a collared shirt for men, and a dress, skirt or pants and a blouse for women. Please no tank tops, swimsuits, swimsuit cover-ups, shorts, hats, cut-offs, torn clothing, t-shirts with offensive language and/or graphics, flip-flops or tennis shoes. Jeans cannot be worn at Remy; however, they may be worn at Palo if in good condition (no holes).
Themed Nights– There will be a Pirate Deck Party on our cruise – and you’re encouraged to dress up and participate in the evening’s festivities. Be sure to check your Personal Navigator—the Disney Cruise Line newsletter or mobile app—while onboard for specific show dates and times.
Check your Personal Navigator, which is delivered to your room daily, to find attire advice for each night’s dinner.
What Not To Pack
Everyone onboard a Disney cruise must comply with specific safety guidelines mandated by U.S. Customs and Port Security. This includes not packing certain items.
Please DO NOT bring:
Firearms and ammunition, any kind of knives, swords, daggers, bullwhips or any other types of weapons are not allowed on the ship under any circumstances. If you arrive with such items, you must surrender them to Port Security for the duration of your cruise and you can retrieve them when you return to port.
Homemade, precooked or other perishable items
Irons, bottle warmers, sporting equipment, balloons, candles, musical instruments, illegal drugs inclusive of medically prescribed and synthetic marijuana
Coolers, except for those carrying medications, baby food or items related to dietary constraints
Focus on the Family Guest Service HQ
Located on Deck 4, Focus on the Family Guest Service HQ is the place to connect with our staff with your specific questions about Focus exclusive run events and locations on the ship. You can upload photos and videos of your adventures, pick up a special autograph sheet for your meet-ups with MercyMe and Adventures in Odyssey actors, and receive important information about the cruise!